Application, approval, customer, and contract

Review applications for completeness, selected lot availability, acknowledgements, possible duplicate context, and linked lead/reservation information. AI application review can flag missing information and risks, but it is advisory only.

An authorized human reviewer approves or declines the application. Approval uses existing database logic to create or link the customer and reserve the selected lot. Then verify customer information, prepare the contract, and start post-sales work when appropriate.

Contract history matters

Voiding or cancelling a contract is a sensitive, reason-based process. It preserves history and does not erase linked payments, documents, or accountability records.

Media: Workflow diagram, annotated screenshots, short walkthrough video, checklist.